Vision
To give every organisation, from a 10-person firm to a multi-branch enterprise, one intelligent system to run its entire business.
Company Profile
About COPS 360
COPS 360 — Comprehensive Organisation Management System — is an AI-enabled business platform that runs an organisation's CRM, communication, workforce, projects and accounting in one place. It is built and led by a team with over 70 years of combined experience in software, design, delivery and quality.
- Combined experience
- 71years combined experience
- Modules
- 6modules, one platform
- Delivery steps
- 5steps from setup to support
One platformCRM, communication, workforce, projects and accounting in one place
Our story
Who We Are
COPS 360 was created to solve a problem every growing business faces: customer data in one app, staff on WhatsApp, accounts in another tool, and no single view of the business. We bring all of it together in one secure, AI-powered system designed for Indian businesses and ready for global teams.
Customer datain one app
Staffon WhatsApp
Accountsin another tool
No single viewof the business
One secure, AI-powered system
Vision and Mission
- 1
Replace scattered tools with one connected platform
- 2
Put practical AI into everyday work: selling, communicating, hiring and managing
- 3
Make adoption simple, affordable and fast, with dependable support
6 modules
What We Offer
| Module | Purpose |
|---|---|
| CRM & Sales | Leads, deals, pipeline, quotations and forecasting |
| Communications | WhatsApp, email, chat, calls and meetings in one AI-enabled inbox |
| Workforce & HR | Attendance, field tracking, leave, payroll, recruitment and AI interviews |
| Tasks & Projects | Tasks, timesheets, projects and team productivity |
| Accounting | Invoicing, purchases, GST, TDS, banking, inventory and reports |
| AI Suite | AI emails, WhatsApp bots, call analysis, task creation, management insights and custom AI agents |
6 reasons
Why Choose COPS 360
One platform, one login
no integrations to maintain between separate apps
AI-first
AI built into every module, working on your own business data
Built for India
GST, TDS, e-invoicing, WhatsApp-first communication, Hindi and regional languages
Flexible
cloud or dedicated deployment, configurable workflows and custom modules
Experienced team
senior leadership with 16–20 years in technology and delivery
Local support
onboarding, data migration, training and ongoing assistance
Our people
Leadership Team at a Glance
| Name | Role | Experience |
|---|---|---|
| Vivek Deep | Director | 20 years |
| Vipin Deep | Director | 16 years |
| Ajit | Lead Designer | 12 years |
| Sachin | QA & Testing Lead | 10 years |
| Farhan | Technical Head | 7 years |
| Praveen | Project Manager | 6 years |
Combined experience: 71 years.
Leadership
Directors
Vivek Deep — Director
20 years of experience
Vivek Deep brings two decades of experience in building and running technology businesses. He sets the strategic direction of COPS 360, with a focus on long-term product vision, key partnerships and sustainable growth.
- Focus areas
- business strategy, product vision, enterprise relationships, governance
- Strengths
- understanding how organisations operate and turning that into software that fits
- At COPS 360
- leads company strategy, major client engagements and investment in new capabilities such as AI
Vipin Deep — Director
16 years of experience
Vipin Deep has 16 years of experience across software delivery, digital marketing and business operations. He leads the day-to-day direction of COPS 360, bridging customer needs with product development so every module solves a real business problem.
- Focus areas
- product roadmap, client solutions, sales and go-to-market, delivery oversight
- Strengths
- translating client requirements into practical features; hands-on experience with ERP, CRM and process automation
- At COPS 360
- drives product planning, customer onboarding and the AI roadmap
The team
Core Team
Farhan — Technical Head
7 years of experience
Farhan leads the engineering of COPS 360, from system architecture to the AI features built into every module. He makes sure the platform is fast, secure and able to scale with each client.
- Focus areas
- architecture, backend and API development, cloud infrastructure, AI and integrations
- At COPS 360
- owns the technical roadmap, code quality, security and the integration of WhatsApp, telephony, GST and AI services
Praveen — Project Manager
6 years of experience
Praveen manages client implementations and internal development sprints, keeping every rollout on time and on scope.
- Focus areas
- project planning, Agile delivery, client coordination, requirement gathering
- At COPS 360
- leads onboarding, data migration and training for new clients, and is the single point of contact during implementation
Ajit — Lead Designer
12 years of experience
Ajit shapes how COPS 360 looks and feels. With 12 years in design, he focuses on making a powerful system simple enough for every user, from field staff on mobile to managers on dashboards.
- Focus areas
- UI/UX design, design systems, mobile app design, branding
- At COPS 360
- designs screens, workflows and dashboards, and leads usability testing with real users
Sachin — QA & Testing Lead
10 years of experience
Sachin leads quality assurance, ensuring every release is reliable before it reaches clients.
- Focus areas
- functional, regression, performance and security testing; test automation
- At COPS 360
- owns the test strategy and release sign-off, and verifies accuracy in critical areas such as accounting, GST and payroll
5 steps
How We Work
- 1
Understand
we study your processes, teams and current tools
- 2
Configure
we set up modules, workflows, templates and AI to fit your business
- 3
Migrate
we bring in your customers, vendors, items and opening balances
- 4
Train
we train teams by role, with hands-on sessions and guides
- 5
Support
we provide ongoing assistance, regular updates and new features
Get in touch